Privacy Notice

Last updated: 30:10:2025

This privacy notice explains how AFRUCA – Safeguarding Children collects, uses, and protects your personal information. We take your privacy very seriously and are committed to being transparent and fair in our data practices, in line with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. 

1. Who we are

Our full name is AFRUCA – Safeguarding Children. We are a registered charity in England and Wales (Charity Number: 1093027) and a company limited by guarantee (Company Number 4306536). 

  • Our address: Unit 8, 290 Mare Street, London E8 1HE

  • Email: info@afruca.org

  • Telephone: 02077042261

2. What personal data we collect

We collect different types of personal information depending on your relationship with us. This includes: 

  • Donors and Supporters: Name, contact details (email, phone, address), Gift Aid declaration status, donation history, and communication preferences.

  • Volunteers: Name, contact details, emergency contact information, and details of any criminal convictions or health issues, where relevant to your role.

  • Service Users: Depending on our services, this could include a wider range of personal and sensitive data. We provide separate, specific privacy information directly to service users.

  • Website Visitors: IP address, browser type, and information about how you use our website, collected through cookies. For more details, see our separate Cookie Policy. 

3. How we collect your personal data

We collect personal information in several ways:

  • Directly from you when you make a donation, sign up for a newsletter, apply to volunteer, or contact us.

  • Indirectly from third parties, such as fundraising sites like JustGiving or through public domain sources, where you have given consent for your data to be shared with us. 

4. Our legal basis for processing your data

We rely on one of the following legal bases to process your personal data:

  • Consent: We will ask for your clear consent to send you marketing and fundraising information. You have the right to withdraw your consent at any time.

  • Legitimate Interests: We may process your data for our legitimate interests as a charity, provided it does not override your rights and freedoms. Examples include:

  • Sending you information about the charity's impact if you have already supported us.

  • Conducting research to improve our fundraising and services.

  • Contract: Processing is necessary to enter into or perform a contract with you, such as fulfilling a product order or managing a grant.

  • Legal Obligation: Processing is necessary to comply with the law, such as processing Gift Aid declarations for HMRC. 

5. Why we process your personal data

We use your data for the following purposes:

  • To process your donations and Gift Aid requests.

  • To manage your volunteering activities.

  • To communicate with you about our work, impact, and fundraising opportunities.

  • To analyse our supporter base and improve our services.

  • To meet our legal and regulatory obligations. 

6. Who we share your personal data with

We will never sell or share your personal information with other organisations for their marketing purposes. We may share your data with trusted third parties who assist us in our charitable activities, including: 

  • Service Providers: Such as email providers, cloud storage providers, and payment processors.

  • Regulatory Bodies: Including the Charity Commission and HMRC, where legally required.

  • We ensure all third parties respect your data and treat it in accordance with the law. 

7. How we store and protect your data

We retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for any legal, accounting, or reporting requirements. We have strict security measures in place to prevent your personal data from being lost, used, or accessed in an unauthorized way. 

8. Your data protection rights

Under data protection law, you have the following rights:

  • The right to be informed about how your data is used.

  • The right to access the personal data we hold about you.

  • The right to rectification of inaccurate or incomplete data.

  • The right to erasure (also known as 'the right to be forgotten') in certain circumstances.

  • The right to restrict processing of your data in certain circumstances.

  • The right to object to the processing of your data.

  • The right to data portability to another organization.

  • The right to withdraw consent at any time where we rely on it. 

If you wish to exercise any of these rights, please contact us using the details provided above. We have one month to respond to your request. 

9. How to make a complaint

If you have any concerns about our use of your personal information, please contact us in the first instance. If you remain unhappy with how we've handled your data, you can complain to the ICO.